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Assistance from Cuba
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(+53 7) 204 8484 (+53 7) 204 8485 (+53 5) 280 3445 |
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We accept reservations by phone, chat and email
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| | Our educational programs include:
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| Visits, tours, presentations, lectures and other educational activities, as indicated in each schedule. |
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| Arrangements to attend artistic functions, sport matches and others that might be in the travelers’ best interest –depending on the scheduled trip. |
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| Tourist and entertaining activities required as complements to the program. |
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| Cocktails, lunches and dinners, featuring well-chosen and balanced foodstuffs for the sake of the program’s successful development. |
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| Bed and smorgasbord-style breakfast, as indicated in each schedule. |
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| Private transportation with guide, depending on the program schedule previously agreed upon. |
| | Departures:
| Daily, unless otherwise is specified at the time of confirmation. Some dates are more favorable to carry out certain schedules because they happen together a particular fair, festival or event on specific topics taking place in Cuba. | | Available schedules:
| As reference, planners have taken fifteen 7-night schedules, in most cases based in Havana. However, nearly all themes make room to accommodate a variety of schedules with stays in a number of destinations, depending on the criterion for choosing the schedule. | | | Definitions, Prices, Confirmations and Payments:
| As far as program definition is concerned, there are several ways to get the process going:- If a group signs up for the scheduled sent to it.
- If a group makes slight changes to the schedule sent to it.
- If a schedule proposal with other destinations included is put together.
In the next step, experts at Excelencias Travel, together with Cuban operators and institutions related to them, prepare and pay for what might possibly be a definitive schedule. This reply could take as many as three to seven days. By and large, schedules are paid for in three versions –moderate, first-class and deluxe. Later on, the schedule version picked by the group is reconfirmed with the providers and collaborators involved in the program. Once a definite schedule is settled, paid for and confirmed, the group should deposit 30 percent of the total amount. Thirty days before the trip’s date, the remaining 70 percent of the money must be defrayed. Each and every case (schedule) will require a special payment that will depend on services and activities included, the number of persons, the time of year, the characteristics of the group and the country of origin. In the request form you’ll find the information we need to know in order to make adequate payment arrangements. | | Terms and Conditions:
| It takes a minimum of ten (10) persons to piece together a schedule, though a group of six to nine people can be timely confirmed. Each and every schedule must be construed as a private tour, even though two groups could come together at the same date and time, have common features and end up sharing one or more educational activities. Each schedule put together by Excelencias Travel implies a contractual obligation for each and every group member. Nonetheless, if any confirmed activity could not be fulfilled for reasons out of Excelencias Travel’s reach, Excelencias Travel will only be bound to arrange a same-value replacement, depending on availability. On the other hand, if any confirmed tourist service could not be delivered due to human mistakes, overselling error, emergency (any case of force majeure is ruled out), etc., Excelencias Travel will be obliged to find a similar alternative. If that second option is not enough, then the group could discard whatever arrangements Excelencias Travel might do and claim their money back for that particular service. |
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